Conflict Management

Conflict at work is inevitable; escalation is not. This session focused on the window between the two, and what HR and line managers can do inside it.

Mr. M. Chandrachoodeshwaran covered the common sources of workplace conflict, how positions harden when disagreements go unaddressed, and structured approaches to surfacing the interest behind a stated position.

Members worked through scenarios drawn from manufacturing settings, including supervisor–operator friction and inter-departmental disputes over shared resources.