This session treated engagement and wellness not as programmes to be run but as outcomes of a trust-based relationship between an organisation and its people.
Mr. P. S. Ponnappa drew on his years leading HR at TVS Motor to describe how trust is built slowly through consistency and lost quickly through inconsistency, and what that means for the way policies are framed and applied on the shop floor.
Members discussed the wellness initiatives that hold up over time and those that fade once the launch enthusiasm passes.
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