When an experienced employee leaves, what they knew usually leaves with them. Knowledge management is the discipline of preventing that, and it sits squarely with HR.
Mr. Sebastian Joseph set out HR’s role in capturing, organising and circulating what an organisation collectively knows — through documentation practice, structured handovers, mentoring and communities of practice.
The session connected knowledge management to concrete concerns of the Hosur belt: retirement of long-serving technical staff, attrition among skilled operators, and the cost of relearning what the organisation once knew.
Speaker
- Mr. Sebastian JosephCEO, RBD People Advisory Services; Associate Director, MyDay One
Brochure
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